Shipping policy

Shipping Policy

Store Name: Arabellaz
Contact Email: kenisab8d@gmail.com

At Arabellaz, we are committed to delivering your orders safely and on time. Please review our shipping policy below.

Order Processing

Orders are typically processed within 1–3 business days after payment/order confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
You will receive confirmation once your order has been shipped.

Shipping Time

Standard delivery usually takes 3–7 business days, depending on your location and courier service.
Delivery times may vary due to weather, holidays, courier delays, or other circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your order.
Any free-shipping promotions will be clearly mentioned on our website.

Order Tracking

Once your order has been shipped, tracking information may be provided through email or other available communication channels. You can use the tracking information to check the status of your shipment.

Incorrect or Incomplete Address

Please make sure your shipping address, phone number, and other delivery information are correct before placing your order.

Arabellaz is not responsible for delays or additional charges caused by an incorrect or incomplete shipping address provided by the customer.

Delayed or Lost Orders

If your order is delayed or appears to be lost, please contact us at kenisab8d@gmail.com. We will work with the courier service to help resolve the issue.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide photographs of the damaged package and product so that we can assist you.